Cancellation policy
Subscription Cancellation Policy
At Axhead Coffee Roasters, we strive to make your subscription experience as smooth as your morning cup of coffee. Please review our cancellation policy carefully:
How to Cancel
To cancel your coffee subscription:
-
Visit your account dashboard on our website and follow the cancellation prompts,
OR -
Contact our customer support team at least 24 hours before your next billing date.
You can reach us at:
📧 axheadcoffeeroasters@gmail.com
☎️ 910-390-6599
Important Notes
-
Cancellations must be received before your subscription is billed.
Once your payment has been processed, your order will be roasted and shipped — and cannot be canceled or refunded. -
We do not offer returns or refunds on subscription items once they’ve been charged and sent.
We roast every batch fresh, just for you — thank you for understanding!